This capabilities statement is focused on the key areas where Digital DNA can be of assistance in supporting the business requirements of our Clients from an Information Technology and Communications (ITC) perspective.

There are two key aspects of our philosophy that underpin everything we do: • Our ‘rasison d’etre’ is to ensure our clients apply technology prudently and in a manner where they can genuinely obtain tangible business benefits.

Technology needs to be fit for the business’ purpose and be responsive to the needs of the business.Our ongoing goal is to continually nurture a mutual relationship with our clients based on trust and confidence.

Digital DNA provides a broad range of ITC Services and Products. We are primarily services and consulting led and provide hardware and software products in the context of a broader client focused solution. Our target market has traditionally been the Small to Medium Size Business, Not For Profit Organisations, Community/Social Services Organisations and the Education sector.

The first step in the engagement process is to understand our Client’s requirements, their business sensitivities and their priorities. We can then jointly go about defining and agreeing expectation levels with a view to formalising appropriate managed service delivery terms.

A summary of our Services follows:  Managed Services for Servers / Desktops / Laptops  Managed Services for Networks (LAN / WAN)  Managed Services - Security  Data Recovery  Communications  Project Management  Management Consulting  Tender Management  Procurement (of hardware & software)